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Exam Name: Selling HP Retail Point of Sale Solutions
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Last Update: 2014-05-06
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Exam Name: ArcSight ESM Administrator
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Exam Name: Servicing HP Retail Point of Sale Solutions
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NO.1 Retailers must address several critical factors in order to build sustainable businesses. Which of these
factors can HP help with?
A. floor space
B. price
C. merchandising
D. brand equity
Answer: D
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NO.2 What is a brief, but accurate description of the HP ap5000 that you can provide a customer?
A. a compact and affordable Point of Sale solution
B. a touch enabled All-in-One Point of Sale solution
C. a powerful modular Point of Sale solution
D. a Retail Hardened Point of Sale solution
Answer: C
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NO.3 How is the on/off switch on the rp5700 Point of Sale system configured to help avoid accidental
shutdowns?
A. located in back with delay
B. located in front and covered
C. located in front and recessed
D. located on side with delay
Answer: C
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NO.4 You are competing with IBM for the business of a large customer that requires a POS solution installed
in their Warehouse Sales Store facilities. One of the customer's decision criteria is the cost of supporting
and maintaining the solution after the sale. Which HP Point of Sale benefit should you emphasize with this
customer that gives you an advantage in this competitive situation?
A. integration with existing powered peripherals
B. support of next generation powered peripherals
C. strong global service and support organization
D. HP three-year warranty on the POS and peripherals
Answer: D
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NO.5 On which message should you focus when your customer asks you why they should buy HP-branded
peripherals?
A. simpler installation with HP Point of Sale products
B. standard HP warranty that can reduce Total Cost of Ownership (TCO)
C. longer lifecycle due to improved reliability
D. easy ordering process and available financing
Answer: B
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NO.6 Which feature of HP Thermal Receipt Printers extends the service life?
A. advanced exchange warranty
B. built-in liquid dam with drainage
C. ceramic auto-cutter and printhead
D. powered USB cable operation
Answer: C
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NO.7 Your customer is buying a modular HP Point of Sale system. They want a display that provides
information to their customers. Which HP peripheral meets this customer's needs?
A. two-line pole display
B. two-sided display panel
C. 10.4 " customer-facing monitor
D. integrated customer display
Answer: A
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NO.8 A customer is considering using a PC configured as a Point of Sale solution. What is a unique HP Point
of Sale feature that would help this customer consider an HP POS solution?
A. systems engineered to support long lifecycles
B. lower purchase price for HP POS solution
C. easy integration with the customer's back office system
D. the 3-year standard warranty offered on HP POS
Answer: D
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